Shipping policy

This Shipping Policy outlines the terms and conditions governing the shipment and delivery of products purchased from our online store.

All orders are subject to acceptance and availability. Upon successful payment confirmation, orders are processed within 1–3 business days, excluding Sundays and public holidays. Processing times may vary during peak seasons, promotional periods, or due to unforeseen operational constraints.

Once dispatched, orders are shipped through third-party logistics and courier service providers. Domestic deliveries are typically completed within 7–10 business days from the date of dispatch. Delivery timelines are estimates only and may vary based on the customer’s location, courier service coverage, weather conditions, or other factors beyond our control.

Shipping charges, if applicable, are calculated at checkout and are non-refundable unless otherwise stated. Any free shipping offers are subject to specific terms and conditions and may be modified or withdrawn at our discretion without prior notice.

We currently ship to serviceable locations within India. Orders placed for non-serviceable areas may be cancelled and refunded at our sole discretion. International shipping is not available unless explicitly mentioned on the website.

Upon shipment, tracking information will be shared with the customer via email or SMS. While we endeavour to provide accurate tracking details, we are not responsible for delays or inaccuracies caused by third-party courier services.

The risk of loss and title for products pass to the customer upon successful delivery to the address provided at checkout. We are not liable for delays, losses, or damages resulting from incorrect or incomplete shipping information provided by the customer.

In the event of damaged, defective, or lost shipments, customers must notify us within 24 hours of delivery with relevant order details and supporting evidence. All such claims will be reviewed in accordance with our return, replacement, or refund policy.

We reserve the right to modify, update, or amend this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

For any shipping-related inquiries, customers may contact our support team through the contact details provided on the website.